contact us

Use the form on the right to contact us.

 

1450 North Hwy 237
Round Top, Tx 77429
USA

713-859-5993

 A haven for hip and unique lodging, Home rental, Antique, European and vintage shopping. inspired living that marries style, sustainability, and soul. We invite you to shop our worldly treasures, stay in our Round Top, TX home rental, and follow our journey as we aspire to live "A Modern Vintage Life." 

Policies


WORKSHOP TICKET
POLICY

Refunds are not offered on workshop tickets. However, tickets may be transferred to another attendee. If you wish to transfer your ticket, you must contact info@thevintageroundtop.com with the new attendee's name and email address at least 14 days prior to the date of the workshop. 


LODGING CANCELLATION

SINGLE COTTAGE RENTALS

The initial deposit is fully refundable up to 60 days prior to your stay, less a $75 processing fee. The non-refundable balance must be paid in full 30 days prior to secure your reservation. Balances remaining unpaid after that time will automatically cancel the reservation. In the unlikely event that you must cancel with less than a 30 day notice, we will attempt to rebook your room.  If we are successful, a partial refund will be made.

MULTIPLE COTTAGES RENTALS

The initial deposit is non-refundable. The non-refundable balance must be paid in full 30 days prior to secure your reservation. Balances remaining unpaid after that time will automatically cancel the reservation.  In the unlikely event that you must cancel with less than a 30 day notice, we will attempt to rebook your room.  If we are successful, a partial refund will be made.

HIGH SEASON RENTALS

The initial deposit is non-refundable. The non-refundable balance must be paid in full 30 days prior to secure your reservation. Balances remaining unpaid after that time will automatically cancel the reservation.  In the unlikely event that you must cancel with less than a 30 day notice, we will attempt to rebook your room.  If we are successful, a partial refund will be made.


CHILDREN & PETS

Due to the high-end amenities in our cottages as well as potential hazards to your little ones (wooden stairs, sharp corners, gas fireplace, etc.), The Vintage Round Top is for children ages 10 and up.

In order to maintain a clean and allergic-free home, no pets are allowed in the house or on the property. 


ONLINE Shipping & Handling

Orders placed with The Vintage Round Top will ship Monday through Friday, excluding holidays. You can expect your product to ship within 2-3 business days from the day you placed your order.  All small to mid-size products are shipped USPS. You can choose either Standard Ground delivery or Priority Mail at check out. If you require overnight service, please call us at 713-859-5993 to process your order.

Shipping costs are based on the weight and size of your order.


Online returns

We want all buyers to be happy with their purchases and encourage people to ask as many questions necessary before making a purchase. We accept returns (buyer covers return shipping) on a case by case basis. All approved returns will be refunded on the credit card used at the time of purchase.  Please keep in mind that age appropriate wear is part of buying Vintage and Antiques and this is a disclaimer that you are buying used items that may have wear and/or flaws which the pictures cannot depict.  All collectibles & antique furniture are sold AS IS.

If an item returns as an unclaimed package we are not responsible for any shipping fees and the item will be re-listed unless the buyer asks for item to be re-shipped at buyer's expense. 

If an item arrives damaged due to shipping, you must notify us within 48 hours of receiving the merchandise.  Buyer will be refunded after participating fully in the insurance claim. This may include but is not limited to; sending photos of damaged area, photos of packaging and signing a claims form and any other form required by insurance. Refund is contingent on participation; not outcome of claim. DO NOT throw away any packaging as this may compromise ability to refund. Thanks!